Zone Count
The Zone Count Verify screen is used to verify the total count of items in a zone by entering a single number. Unlike Position Count Verify which verifies individual scan groups, Zone Count validates the entire zone's total. The system compares the entered count against the actual total count with configurable error tolerance and retry limits. (Zone Count config) The behavior after exceeding retry limits depends on user role (employee, manager, or client-employee) and the super control setting.
Overview
Features
Zones to verify
The "Zones to verify" screen behaves similar to the "Zones to verify of the Position Count.
Verify screen
Top bar
- Side Menu
- Connection status -> The App contacts the server every 10 seconds
-> Successful server response
-> Unsuccessful server response
- Name of the current screen
- Request help
Flow
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The user scans a zone and has to enter the total amount of products in this zone. From the config a deviation range and the amount of allowed attempts can be configured. Example: Configuration:
positiveDeviation = 3,negativeDeviation = 2, actual total = 100 Acceptable range:[98, 103]- Entering 97 → Invalid (below minimum)
- Entering 98 → Valid
- Entering 103 → Valid
- Entering 104 → Invalid (above maximum)
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If the entered count is within the defined range the zone count is submitted to the server. The confirmation is shown by this message.
and the zone gets the zone count flag %20with%20Zone%20Count.svg)
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If the entered count is out of the range and the user has more attempts it will be shown as followed
If the maximum of attempts is used the flow differs for different user roles and settings.
- "super control" disabled from the (Zone Count config)
- The zone count is submitted and the zone is marked with zone count deviation flag
- User continues with the incorrect count on record.
- No additional validation or rescanning required.
- System accepts the failure and moves on.
- The zone count is submitted and the zone is marked with zone count deviation flag
- "super control" enabled from the (Zone Count config)
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User with the "Client" Flag -> The zone count is submitted and the zone is marked with zone count deviation flag
- User continues with the incorrect count on record. System accepts the failure and moves on.
- Further validations of the Team-Manager or re-scanning by any employee required.
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Employee, Area-Manager -> The user has to re-scan the zone immediately
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Team-Manager -> The Team-Manager has the right of veto over the customer and has a renewed set of attempts to submit a correct zone count.
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Employee, Team-Manager, Area-Manager -> User gets informed that the maximum number of attempts is reached and the zone has to be re-scanned. The scanning process is documented at Scan Mode. After re-scanning the session gets the re-scanning flag
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Shortcuts
| Hardware key | Action |
|---|---|
| FN + 1 | Disable/Enable the touch |
| FN + 2 | Open Wifi settings |
| FN + 3 | Open Mobile settings |
| FN + 5 | Decrease brightness |
| FN + 6 | Increase brightness |
| FN + F6 | Open Calculator |
| FN + F8 | Open Side-menu |
Troubleshooting
Common Issues zones to verify screen
User is missing required roles
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Confirm you have the correct role on the project to perform scanning.
- Following roles are not allowed to perform Zone Count verification:
- Observer
- Quality assurance manager
- External auditor
- Following roles are not allowed to perform Zone Count verification:
Please look at Position Count for further troubleshooting